Should you wish to return your goods, they should be return in original condition within 7 days of receipt. Returned goods are subject to being received by us in their original, unused condition.
Damaged goods should be returned to us immediately with an enclosed note explaining the problem with the goods you have purchased. Please ensure that the goods you are returning are packed adequately for return to us. You will be refunded within 30 days of us receiving your returned goods.
Shipping and Handling:
We will endeavour to ship all orders within 1-2 days of purchase, however please allow up to 28 days for delivery. Delivery charges are subject to the total weight of your order and are calculated via the shop for you.
Please rest assured that our payment processing is fully encrypted through secure servers offering our customers piece of mind when they make a purchase from the online store.
Verification of payment is automated and secure, with the added security features of Paypal you are able to shop with the comfort of purchasing in a safe and secure environment.
Paying by CHEQUE:
I understand that many customers / clients wish to pay via CHEQUE. This is more than welcome, cheques for the total amount including postage should be made payable to : A.D.HAY and sent to the following address with details of your requirements:
Andrew Hay, Flyingart, 10 Chilterns, Hatfield, Herts , AL10 8JU
Email Enquiries: firstname.lastname@example.org
UK: 07775 947890 Standard network charges apply.
OVERSEAS: +44 7775 947890 Overseas enquiries please note this is a mobile telephone number and additional network charges may apply.